Question 1

How long does delivery take?

Accepted Answer

All of our products are printed on request to reduce waste and be better for the planet. Delivery typically takes 5-10 business days, although it may sometimes take a bit longer due to high demand or other unforeseen circumstances.

Question 2

What is your return policy?

Accepted Answer

We accept returns for misprinted, damaged, or defective items within 30 days of receipt. Please refer to our detailed Return Policy for more information.

Question 3

How do I track my order?

Accepted Answer

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package until it arrives.

Question 4

Do you offer international shipping?

Accepted Answer

Yes, we do! International shipping usually takes around 10-15 business days, but this may vary depending on the destination.

Question 5

How do your sizes run?

Accepted Answer

Our sizing charts are available on each product page to help you choose the perfect fit. If you're still unsure, feel free to contact our Customer Service for personalized advice.

Question 6

Can I change or cancel my order?

Accepted Answer

We start processing your order as soon as it’s placed, so we may not be able to change or cancel it. However, you are welcome to return your items once you’ve received them, according to our Return Policy.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, PayPal, and some additional local payment methods depending on your location.

Question 8

Are your products eco-friendly?

Accepted Answer

We strive to be as sustainable as possible. All our products are printed on demand, which reduces waste. We are constantly exploring greener options for our materials and manufacturing processes.

Question 9

Do you offer gift cards?

Accepted Answer

Yes, we offer gift cards ranging from $25 to $100. These can be purchased and redeemed online.

Question 10

How do I wash and care for my OMFarmers apparel?

Accepted Answer

For the longevity of our products, we recommend machine washing in cold water and tumble drying on low heat. Specific care instructions are also available on each product page.

Question 11

Is my personal information secure?

Accepted Answer

Yes, your security is our top priority. Our website uses SSL encryption to protect your personal and payment information.